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If you want access to interline cruise discounts (your golden ticket to Willy Wonka’s Chocolate Factory), you’ll need a Letter of Service.

 

The process depends on your Ansett employment status.

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If you were employed by Ansett at the time of collapse
 

Email Chelsea Rowe at CRowe@kordamentha.com to request a Letter of Service.
Subject: Ansett Letter of Service

Include the following details in this order:

• Full name (including any changes since Ansett)

• Date of birth

• Employee number (if known) or other identifying details (address at the time, role, etc.)

• Email address for the letter to be sent to

• Please be polite and patient. Do not pressure or harass Chelsea—we don’t want to jeopardise this opportunity for others.

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If you retired from Ansett before the collapse
You must provide strong evidence of your Ansett employment. Gather the best documentation you can before submitting your request.
Records may be incomplete. If your request is declined based on available evidence, the decision is final—even if additional documents surface later. Please accept any outcome gracefully; complaints or hostility could put this entire process at risk.

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Important notes

Please do not inundate Chelsea with questions. If she can help, she will.
While waiting, you’re welcome to start browsing cruise options. In many cases, bookings can be made as long as the letter is provided before departure or as required by the cruise line.

If you can’t obtain a Letter of Service
All is not lost. Contact my team with whatever supporting documentation you have—there are one or two cruise lines that may still extend discounts on a discretionary basis.

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Once you have secured a letter of service, these are the crusie lines that 'may' extend discounts to you:

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✅ Cruise lines that DO permit defunct airline employees
(Explicitly stated in their terms)

Oceania
Retired airline employees including those retired from now‑defunct airlines are eligible.

Seabourn
Explicitly includes retired airline employees of defunct airlines.

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❌ Cruise lines that DO NOT permit defunct airline employees
(Explicitly prohibited)

Carnival
“Retired employees of non‑existing (defunct) airlines do not qualify for the interline rate.”

Explora Journeys
Retired airline employees are eligible only if the airline is still in operation (explicit example given: Pan Am does not qualify).

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⚠️ Cruise lines whose terms are silent or ambiguous on defunct airlines
(No explicit inclusion or exclusion stated)

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• AMA Waterways

• Avalon Waterways (program currently inactive)

• Azamara

• Celebrity

• Crystal

• Cunard

• Paul Gauguin

• Princess

• Regent Seven Seas 

• Royal Caribbean

• Silversea

• Virgin Voyages

• Windstar

These lines reference active, retired, or eligible airline employees but do not specify whether the airline must still exist.

✅ Practical takeaway

Best stated options for defunct airline retirees:
Oceania, Seabourn, Regent

Explicitly excluded:
Carnival, Explora Journeys

Grey‑zone / discretionary (documentation‑dependent):
Majority of lines listed above as silent

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❌ Cruise lines that may extend discounts without verification of employment but other forms of documentation

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• Azamara

• Regent

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Next steps - How to find your dream cruise at up to 90% off.

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1/ In many cases we can book you on applicable cruises lines before you have received a letter of service, provided you were employed at the time of the collapse and while you wait for a letter to be drafted for you.

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2/ Click INTERLINE from the main menu to view current best interline deals.

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3/ Subcribe to ensure you don't miss out on the best of our discounts.

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4/ Join my cruise related groups

• Facebook

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• Whatsapp

I strongly urge you to also join our Whatsapp community. Here you can join region specific groups such as for the Med, Alaska, Asia, and big ticket, big bucket list expedition voyages to Antarctica/Arctic and the Kimberley. 

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5/ Meet and Mingle Event - Come along to a Cruise Show Case.

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Event Details

It's not too late to invite friends and family, just share the details below.

Date: Wednesday 28 Jan

 

Time: 12:00 - 15:00

 

Venue: Quarter House - The Hall

693 Collins Street 

Melbourne 

Noon to 3 pm

Map and Parking information see below.

 

NOTE: We will kick off at 12:15 sharp - but you can walk in later at any time.

 

Program: 

12:15 to 13:00 Introductions - Brand over view, enhancements and signatures

13:00 - 15:00 Meet and mingle with reps from each brand.

 

Brands:

• AmaWaterways

• Crystal

• Oceania

• Orient Express Yachts

• Ponant

• Regent Seven Seas

• Seabourn

 

Parking is very expensive close to the venue.

 

To avoid huge parking fees, I suggest you arrive 15 minutes early and park at Queen Victoria Market, day rate $18.

Then catch the free tram to Collins Street and another to the stop just after Southern Cross Station - 10 m inutes max.

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